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team management:
• set clear performance expectations and goals for the sales team.
• conduct regular performance evaluations and provide feedback.
• resolve conflicts and address any issues within the team.
sales strategy and planning:
• develop and implement sales strategies to achieve revenue targets.
• collaborate with senior management to set sales goals and objectives.
• create sales forecasts and budgets for the team.
• monitor and analyze sales data to identify trends and opportunities for
improvement.
sales process improvement:
• continuously assess and improve the sales process to enhance efficiency and effectiveness.
• provide input on product or service enhancements based on customer feedback.
• ensure that the sales team follows established sales processes and best practices
performance monitoring and reporting:
• track individual and team sales performance against targets.
• prepare regular sales reports for management.
• identify areas where performance may be falling short and take corrective action
customer relationship management:
• build and maintain strong relationships with key customers or clients.
• assist team members in managing their client relationships and resolving customer issues.
• ensure a high level of customer satisfaction.
training and development:
keep the team updated on product or service knowledge, sales techniques, and industry trends.
communication:
• foster open communication within the team and with other departments.
• relay important information from senior management to the sales team.
goal setting and planning:
• work with team members to set individual sales targets and action plans.
adaptability and problem-solving:
• adapt to changing market conditions and customer preferences.
• solve problems and address challenges that arise within the sales team.