Sales Manager

V- Catapult

job description:

as a jewellery sales manager, your primary responsibility will be to oversee and drive sales activities within the jewellery retail setting. you will be responsible for managing a team of sales associates, achieving sales targets, and delivering exceptional customer service to promote customer satisfaction and loyalty. your role will involve a combination of sales management, team leadership, and customer relationship management.

responsibilities:

1. sales management:

- develop and implement sales strategies to drive revenue growth and achieve sales targets.

- monitor sales performance, analyze sales data, and provide regular reports to senior management.

- conduct market research to identify customer preferences, market trends, and competitors' activities.

- collaborate with the marketing team to develop promotional campaigns and initiatives to increase sales.

2. team leadership:

- recruit, train, and manage a team of sales associates, providing guidance and support to maximize their performance.

- set sales targets for the team, monitor individual and team performance, and provide feedback and coaching as needed.

- foster a positive and motivating work environment, encouraging teamwork and professional development.

3. customer service and relationship management:

- ensure excellent customer service is delivered consistently, maintaining high standards of service quality and customer satisfaction.

- build and maintain strong customer relationships, attending to customer inquiries, concerns, and special requests.

- provide product knowledge and guidance to customers, assisting them in making informed purchasing decisions.

- resolve customer complaints or issues in a timely and satisfactory manner.

4. inventory management:

- oversee inventory control processes, ensuring accurate stock levels, proper product assortment, and effective stock replenishment.

- collaborate with the buying team to forecast demand, analyze product performance, and make

• Experience

  3 - 5 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Sales Manager

• Industry Type

  Jewelry / Gems / Precious Stones

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office