job description
details
title : relationship manager job code : na
department : call center-segmented servicing location : pune
sub-process : all line of business reporting to : team leader
grade : rm employment type : permanent
created date : 26-feb-21 version : ss
position summary
candidate should be able to handle inbound/outbound calls/emails, identify customer insurance need and pitch customer with appropriate product. passionate and ready to meet or exceed sla’s.
roles and responsibilities
• good communication & comprehensive skills
• ability to write, speak and understand english & hindi
• ability to write, speak and understand regional language (as per requirement)
• identify customers’ insurance need, clarify information and pitch appropriate product
• adherence to all the slas
• targets are met for quality, shrinkages, log in hours, shift adherence, leaves & sales
education & experience
• graduates or under graduates
• 0-2 years of experience preferably sales
• should have blended experience of voice and non-voice preferably from the insurance industry
Experience
1 - 2 Years
No. of Openings
100
Education
B.A, B.B.A, B.Com, B.Ed, Diploma, Higher Secondary, M.A, Any Bachelor Degree
Role
Sales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office