• sells and delivers a minimum number of vehicles per month.
• writes complete sales orders and processes paperwork in accordance with dealership policies.
• utilizes dealership sales control and follow-up systems.
• attends product and sales training courses as requested by sales manager.
• keeps up to date on new products and services within the industry.
• maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• maintains a prospect development system.
• conducts business in an ethical and professional manner.
• satisfies the transportation needs of vehicle purchasers.
• approaches, greets, and helps or direction to any customer who enters the dealership showroom or sales lot.
• assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• explains fully product performance, application and benefits to prospects.
• describes all optional equipment available for customer purchase.
• offers test drives to all prospects. follows dealership procedure to obtain proper identification from customer prior to test drive.
• exhibits high level of commitment to customer satisfaction.
• knows and understands the federal, state, and local laws which govern retail automobile sales.
• establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• knows and understands equity and values and can explain depreciation to the customer.
• ensures that the sales manager has an opportunity to meet each customer.
• turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).