· helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all sales representatives have high-quality, up-to-date support material.
· responsible for generating leads for the organization by sending emails and calls.
· handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates.
· passing on the inquiries to sales executives for further process and taking regular follow ups for the inquiries.
· sending quotations to the prospect customers and taking follow ups twice in a week.
· developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
· responsible for daily collating reports on visits done by the sales team.
· daily monitoring on sales preparing progress report and sending to .
· coordinating with hr on recruiting new manpower giving them training regarding the process.
· responsible to look for the expenses submitted by executives and send it for further approvals.
· prepare weekly, monthly and quarterly sales report.
· giving feedback to sales executives for their performance and targets achieved by them every month by conducting meetings.
· always motivating and praising the team for their good work.