- Responsible for supporting the sales team by coordinating sales activities and maintaining customer relationships.
This involves assisting the sales team in prepThe Billing Executive is responsible for preparing accurate invoices, managing billing records, and ensuring timely payments from customers. This role supports smooth financial operations by maintaining billing accuracy, compliance, and coordination with internal teams.
Key Responsibilities
Generate and process customer invoices as per contracts and company policies
Verify billing data, rates, taxes, and discounts for accuracy
Maintain billing records and documentation
Coordinate with sales, operations, and accounts teams for billing requirements
Handle customer billing queries and resolve discrepancies
Track payments and follow up on outstanding invoices
Ensure compliance with accounting standards and statutory requirements
Prepare billing reports and assist in audits
Use ERP/accounting systems for billing and record managementaring proposals, quotes, and contracts to present to clients. The Sales Coordinator also follows up on leads and ensures that all sales inquiries are handled promptly and efficiently.
- Updating and maintaining sales and customer records in the CRM system.
The Sales Coordinator must keep accurate and up-to-date records of all sales transactions, customer interactions, and sales progress. This information is crucial for forecasting sales trends, tracking customer behavior, and analyzing sales performance.
- Communicating with customers and providing excellent customer service.
The Sales Coordinator acts as the main point of contact for customers, addressing any inquiries, issues, or concerns they may have. This requires strong communication skills and a customer-centric attitude to ensure customer satisfaction and retention.
Skills and Expectations:
- Previous experience in sales or customer service roles is preferred.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.
- Proficiency in Microsoft Office and CRM software.
- Ability to work well in a team and collaborate effectively with sales professionals.