• to generate leads & converting the leads into successful sales.
• to improve sales satisfaction index scores by following the standard procedures.
• ensure to create an excellent end to end sales experience for the customer through personalized customer handling.
• assist the customer at all stages of the interaction and understanding his/her needs and requirements from the vehicle and help him in decision making.
• adherence to all the sales processes and maintaining different forms – customer data inquiry form, test drive feedback forms etc.
• cater to leads passed on through different channels such as website links, virtual showroom.
• to consistently plan, monitor and achieve sales targets.
• to generate revenue to the dealership through accessories, insurance and finance products, poc – converting used car.
• to track the competition performance for his assigned territory.
• to generate leads through activities at different prospective locations.
• to be physically present and introduce the customer to the service advisor during delivery process.
• to build and sustain long term relationships with the customers.