the role of a retail sales executive is crucial in driving sales and ensuring customer satisfaction within a retail environment. here are common roles and responsibilities associated with this position:
1. **customer service:**
- greet and assist customers in a friendly and professional manner.
- understand customer needs and preferences to provide appropriate product recommendations.
- handle customer inquiries, complaints, and returns with a positive attitude.
2. **sales and revenue generation:**
- achieve and exceed sales targets and goals set by the management.
- upsell and cross-sell products to maximize revenue.
3. **product knowledge:**
- stay informed about the features, benefits, and uses of the products or services offered.
- provide accurate and detailed information to customers about products.
- conduct product demonstrations when necessary.
4. **inventory management:**
- monitor and manage stock levels on the sales floor.
- keep track of product trends and suggest reordering when necessary.
- assist in inventory counting and reconciliation.
5. **visual merchandising:**
- ensure products are displayed attractively and in an organized manner.
6. **adherence to policies and procedures:**
- follow company policies and procedures related to sales, customer service, and other operational aspects.
- ensure compliance with security measures to prevent theft and fraud.
7. **administrative tasks:**
- complete paperwork, such as sales reports, accurately and on time.
- update customer information in the database.
Experience
1 - 3 Years
No. of Openings
2
Education
B.A, Diploma, Higher Secondary, Any Bachelor Degree, Secondary School
Role
Sales Advisor
Industry Type
Jewelry / Gems / Precious Stones
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office