- Ensure the upkeep & readiness of the store
- Enhance customer satisfaction levels
- Spontaneously address customers concerns
- Maintain food cost within budget
- Minimize wastage
- High level of food safety & hygiene all across the store at all times
- Maintain discipline among the team
- Rapport building with VIPs and regular Guests through mailers, telephone calls, etc.
- Ensure the implementation of all corporate guidelines issued from time to time
- Maintain business MIS
- Team handling
- Any other activity as assigned from time to time