Relationship Manager

Dream Associate

Role: Relationship Manager

Grade: Senior Officer

Reports to: Branch Manager/ Deputy Branch Manager

Positions Reporting to Role: NA

Job Summary

In our effort to be the Bank of Choice, we continuously strive to understand and serve the banking needs of our

customers. The focus includes:

Offering solutions that are Fair to the Customer and Fair to the Bank

Offering 360-degree banking solutions that meet the needs of our customers

Constantly exploring emerging market opportunities, trends and changing with customer preferences

Build and offer suitable propositions to our customers

Deliver best in class service to our customers

The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different

internal stakeholders to offer 360-degree banking. The incumbent is responsible to nurture existing relationships,

on boarding new customers and provide best in class service.

Key Responsibilities

Partner with customers through their life-cycle and offer suitable products and services based on their

financial needs

Nurture the existing customer relationships while maintaining the quality of the portfolio

Expand and develop the customer base by onboarding new customers

Analyze consumer needs, current market trends, and potential partnerships to offer unique and

technology-driven solutions

Maximize market opportunities by taking the entire bank to the customer

Tap into cross-selling and upsell opportunities, to ensure maximum customer reach

Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured

and customized solutions as per the requirement of customers

Offer 360-degree banking to the individual, professional and business ecosystem

A customer seeks insights and advice and hence superior knowledge and service are distinguishing factors

of success

Customer acquisition through conversion of assigned leads

Work on growing the managed book by deepening c

Experience : 0 - 1 Years

No. of Openings : 30

Education : Any Bachelor Degree

Role : Relationship Manager

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India