We are looking for a dedicated Relationship Manager based in Sigra, Varanasi, to build and maintain strong relationships with clients. This role is ideal for a female candidate with 1 to 4 years of experience in client relations.
Key Responsibilities:
- **Client Engagement**: Establish and maintain trust with clients through regular communication, ensuring their needs are met and concerns addressed promptly.
- **Account Management**: Oversee a portfolio of assigned clients, ensuring high levels of satisfaction and retention, while identifying opportunities for upselling services.
- **Problem Solving**: Act as the main point of contact for client inquiries and issues, providing effective solutions in a timely manner.
- **Feedback Collection**: Gather client feedback and insights to improve services or products, sharing this information with the relevant teams for continuous improvement.
Required Skills and Expectations:
The ideal candidate should possess excellent communication and interpersonal skills, with the ability to convey information clearly and persuasively. A proactive approach and strong problem-solving capabilities are essential. Candidates should be organized and detail-oriented, capable of managing multiple client relationships simultaneously. A good understanding of client needs and market trends will help foster successful relationships. Proficiency in using CRM software and basic computer applications is desired. A graduate degree is required, and prior experience in a similar role will be an advantage.
Experience
1 - 4 Years
No. of Openings
2
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc, Professional Degree)
Role
Relationship Manager
Industry Type
Financial Sector
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
N 14/27, B-M, Ashutosh Nagar Colony, Sarainandan