Looking For Relationship Executive Freshers

Key Responsibilities

Client Portfolio Management: Serve as the primary, dependable link between the organization and an assigned base of retail or corporate clients; establish regular contact to understand their ongoing needs.

Query & Problem Resolution: Promptly address, investigate, and resolve client complaints, billing discrepancies, or service bottlenecks by coordinating internally with operations and technical teams.

Revenue Generation & Cross-Selling: Identify untapped client requirements during regular interactions and present customized upgrades, add-on features, or secondary financial/commercial products to meet sales targets.

Documentation & Onboarding: Handhold new clients smoothly through the initial onboarding, verification, KYC documentation, or contract-signing lifecycles to ensure a frictionless introduction to our services.

Retention & Renewal Tracking: Monitor account timelines, flag accounts showing low engagement or upcoming service expirations, and actively drive timely subscription or account renewals.

CRM & Reporting: Maintain exhaustive, updated logs of all client interactions, feedback, escalations, and pipeline opportunities within the internal CRM platform (., Salesforce, LeadSquared) or MS Excel.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Relationship Executive

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik