job description - telecaller
roles and responsibilities:
- ability to find sales opportunities through inbound calls, outbound cold calls, or email.
- contact potential or existing customers and educate them about a product or service using scripts.
- needs to answer the queries of the customer by understanding their needs and requirements and close deals.
- to explain the benefits of the products or services to potential clients.
- collect customers details including names, addresses, phone numbers, etc. for further process.
- keep records of calls and sales and note useful information.
requirements:
- proven experience as telesales representative or other sales/customer service role.
- high school diploma; /ba will be an added advantage. (any graduate)
- excellent knowledge of the english language.
- collect information and management.
- pay attention to details.
skills:
- effective communication skills
- negotiation skills
- stress tolerance- to remain calm under pressure
- self-motivation and confidence
- target oriented
- customer service orientation
- active listener