Interpersonal and Communication Abilities: Receptionists need to have excellent verbal and written interpersonal and communication skills
Technical Competence: Receptionists should be capable of using common office tools like photocopiers and fax machines and Microsoft Office, including Word, Excel, and Outlook
Professionalism: In a fast-paced atmosphere, receptionists must maintain a professional attitude and handle sensitive information discreetly
Customer service: Receptionists must be enthusiastic about offering the best customer service and capable of handling client inquiries and grievances politely and professionally
Dependability: Since receptionists are responsible for maintaining the front desk and representing the company, they must be reliable and punctual