Extend a friendly and welcoming greeting to visitors and maintain a clean and tidy reception area
Answer incoming telephone calls, emails, and messages and reply to or redirect them
Set up meetings and update calendars
Take delivery of mail and sort and distribute them
Make travel and lodging arrangements and create vouchers
Greet visitors and direct them to the appropriate departments or individuals
Respond to queries in person, via telephone or email
Develop and implement office procedures
Maintain general company record systems to uphold accurate files
Compose letters, memos and emails
Screen documents, book meeting rooms, set up conference calls and take messages
Perform administrative tasks, including filing and photocopying