We are looking for a dedicated and friendly Receptionist Cum Telecaller to join our team in Raghunathpur Purulia. This role is essential for ensuring a positive first impression and efficient communication with customers.
Key Responsibilities:
- Greeting Visitors: Welcome guests as they arrive, providing a friendly and professional atmosphere.
- Handling Incoming Calls: Answer phone calls promptly, directing them to the appropriate personnel and addressing basic inquiries.
- Telecalling: Make outbound calls to potential clients, introducing our services and answering questions to generate interest.
- Maintaining Records: Keep track of call logs and visitor information for future reference and follow-ups.
- Assisting Administrative Tasks: Provide support for daily administrative activities, such as scheduling appointments and organizing files.
- Managing Front Desk: Ensure the front desk area remains tidy and organized, making sure all necessary supplies are stocked.
Required Skills and Expectations:
- Communication Skills: Must have excellent verbal communication skills to interact effectively with clients and team members.
- Customer Service Attitude: A friendly demeanor and a focus on providing outstanding customer service are essential.
- Basic Computer Skills: Familiarity with office software and phone systems, allowing efficient management of administrative tasks.
- Team Player: Ability to work well in a collaborative environment and assist colleagues when needed.
- Organization: Strong organizational skills to manage multiple tasks and maintain an orderly work environment.
Candidates with a diploma and little to no experience are encouraged to apply. This is a full-time position that requires working on-site.