We are looking for a dedicated and friendly Receptionist Cum Telecaller to join our team in Raghunathpur Purulia. This role is essential for ensuring a positive first impression and efficient communication with customers.
**Key Responsibilities:**
- **Greeting Visitors:** Welcome guests as they arrive, providing a friendly and professional atmosphere.
- **Handling Incoming Calls:** Answer phone calls promptly, directing them to the appropriate personnel and addressing basic inquiries.
- **Telecalling:** Make outbound calls to potential clients, introducing our services and answering questions to generate interest.
- **Maintaining Records:** Keep track of call logs and visitor information for future reference and follow-ups.
- **Assisting Administrative Tasks:** Provide support for daily administrative activities, such as scheduling appointments and organizing files.
- **Managing Front Desk:** Ensure the front desk area remains tidy and organized, making sure all necessary supplies are stocked.
**Required Skills and Expectations:**
- **Communication Skills:** Must have excellent verbal communication skills to interact effectively with clients and team members.
- **Customer Service Attitude:** A friendly demeanor and a focus on providing outstanding customer service are essential.
- **Basic Computer Skills:** Familiarity with office software and phone systems, allowing efficient management of administrative tasks.
- **Team Player:** Ability to work well in a collaborative environment and assist colleagues when needed.
- **Organization:** Strong organizational skills to manage multiple tasks and maintain an orderly work environment.
Candidates with a diploma and little to no experience are encouraged to apply. This is a full-time position that requires working on-site.