· Be responsible for defining, applying, monitoring and improve the quality system of the team.
· Ensure systems, people and processes are functioning as expected.
Systems
· Ensure harmony between the procedures and BMT Plus. Ensure systems continues to provide timely and accurate information seamlessly.
· Monitor relationships and dependencies with external parties are defined as needed and working as expected. This includes labs, blood centres, drug suppliers, facilities etc.
· Ensure adequate availability of resources and facilities to enable seamless delivery of work
· Ensure systems provide the users measurable, accessible and clear performance assessment
· People
· Ensure compliance and adherence to policies and procedures laid out for the program
· Ensure adequate number of trained professionals are available for the program
· Ensure patient and donor selection happens as per the defined procedures
· Ensures that the duty roster is updated and circulated
Processes
· Ensure procedures are updated periodically so as to keep the environment for patients, attenders and staff safe while delivering the program objectives
· Ensure proper procedure is followed in recognising problems, identifying root causes and put in place effective fixes.
· Ensure processes are in place to handle disaster situations.
· Participate in clinical and administrative reviews to identify potential shortcomings and propose fixes.
· Ensure that the data submission to CIBMTR and any other external registry is happening as mandated and monitor the accuracy of the same.
· Monitors the scheduling of meetings with due notice and circulation of agendas and minutes
· Monitors for the meeting deliberations are incorporated into clinical practice guidelines and standard operational procedures
· Monitor infections, toxicities and outcomes.
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