Quality Head

Impact HR & KM Solutions

key responsibilities and duties

i. strategic leadership & qms management

strategy development: define and execute the long-term quality vision, strategy, policies, and procedures in alignment with overall company goals and profitability targets.

system ownership: own the quality management system (qms) (., iso 9001, iatf , as9100, etc.), ensuring its effectiveness, compliance, and continuous improvement.

budget management: develop and manage the quality department budget, including staffing, training, technology, and compliance costs.

reporting: regularly report to the executive leadership team on quality performance, key metrics (kpis), identified risks, and corrective actions.

ii. quality assurance and control

process control: oversee the development and implementation of all quality control processes, including incoming quality control (iqc), in-process quality control (ipqc), and outgoing quality assurance (oqa).

audits & compliance: plan and manage internal and external audits (customer, certification bodies). ensure complete compliance with all relevant industry, regulatory, and statutory requirements.

documentation: establish and maintain robust document control procedures for all quality-related records, manuals, work instructions, and specifications.

iii. continuous improvement & problem solving

root cause analysis (rca): lead and drive effective root cause analysis (rca) and implement corrective and preventive actions (capa) for all non-conformances, customer complaints, and quality escapes.

methodology: champion continuous improvement methodologies (., lean, six sigma, 8d, fmea, spc) across all departments to reduce defects, scrap, and rework.

supplier quality: manage and monitor supplier quality performance, conducting supplier audits and driving improvement plans to ensure the quality of outsourced materials/components.

iv. team leadership & culture

staff development: lead, mentor, and develop the quality team (inspectors, engineers, auditors) to ensure they have the necessary skills and certifications.

training: develop and deliver quality awareness training across the organization to embed a culture of quality in every functional area.

customer liaison: act as the senior representative for quality matters during high-level customer discussions and problem resolution.

• Experience

  5 - 10 Years

• No. of Openings

  1

• Education

  B.E, B.Tech, M.Tech

• Role

  Quality Head

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery