Program Coordinator (Parent Outreach, Counselling & Onboarding)
Company: NIYO | School of Future
Employment Type: Full-Time
Work Model: Hybrid (Field + Work From Home / Remote)
Salary: ₹18,000 - ₹20,000 gross per month
About the Role
Program Coordinators are the bridge between NIYO and parents and students. You'll find prospects on your own, explain the right NIYO program, follow up, and take families all the way through registration and onboarding.
What You'll Do
Generate parent and student prospects through personal networks, referrals, social media, local outreach, field activity and digital channels
Contact prospective families and understand the student's class, interests and needs
Explain NIYO Explorer, NIYO Innovator and NIYO Fellowship accurately
Guide families on program fee, learning experience and registration process
Follow up regularly and professionally with interested parents and students
Support registration and complete successful onboarding
Update prospect, follow-up and onboarding activity in NIYO Work OS
Attend training, team meetings and product updates
Who Should Apply
Strong communication skills in Hindi and English
Comfortable with outbound calling, field outreach and talking to parents
Self-driven and consistent with follow-ups
Good with basic tech and tracking tools
Freshers and 6 Months experinece in sales/counselling are welcome