Job Title : Quality Analyst
Position Type : Full Time
Salary Range : Upto 30k
experience : 0 - 5 years
Company Overview :
We are a dynamic and rapidly growing company specializing in the sale of products with our D2C Brand through various online marketplaces, including Amazon. Our commitment to delivering high-quality products and exceptional customer service has fuelled our success, and we are looking for a dedicated individual to join our team as an Quality analyst.
Job Summary :
The role requires the QA to ensure that processes adhere to predefined standards, meet customer expectations, and continuously improve.
Responsibilities:
1. Quality Monitoring and Evaluation: -
- Regularly monitor the operations, products, or services in the field
- Sewing Machine Testing (Product Testing).
- Evaluate performance against established quality standards, company policies, and industry regulations.
- Conduct audits and inspections to ensure compliance with quality procedures.
2. Process Improvement:-
- Identify process defects, or non-conformities.
- Suggest improvements to enhance quality, reduce errors, and optimize productivity.
- Work with supervisors and team leaders to implement corrective actions.
3. Training and Support:-
- Provide feedback to floor staff about quality issues and train them on best practices to improve performance.
4. Reporting and Documentation:-
- Maintain accurate records of quality assessments, audits, and corrective actions.
- Prepare reports for management detailing findings, and improvement plans.
5. Customer Feedback:-
- Analyze customer feedback, complaints, or issues and integrate these insights into quality improvement initiatives.
- Work with customer service teams to resolve quality-related concerns quickly.
Skills Required:-
- Attention to Detail:-
Ability to spot inconsistencies, defects, or areas for improvement in products or services.
- Analytical Skills:-
Strong problem-solving ability to identify root causes and recommend