Process Associate

Job Title: Transport Tracking Process - BPO Representative (Immediate Joiner)

Location: West Delhi

Experience: Minimum 6 months in BPO industry

Job Type: Full-time

Shift: Rotational shifts (including night shifts)

Working Days: 5 days a week

Weekoffs: Rotational weekoffs (every 2 weeks off)

Process: Blended process - Transport tracking

Responsibilities:

* Monitor and manage transportation processes

* Coordinate with drivers, dispatchers, and customers

* Update and track shipment status

* Resolve customer inquiries and issues

* Meet productivity and quality targets

* Work collaboratively in a fast-paced team environment

* Utilize technology and software to manage transportation operations

Requirements:

* 6 months minimum experience in BPO industry

* Strong communication and problem-solving skills

* Ability to work in rotational shifts, including night shifts

* Ability to start immediately (no notice period required)

* Proficiency in MS Office and CRM software

* Strong attention to detail and organizational skills

* Experience in transport tracking or related process preferred

• Experience

  1 - 5 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Process Associate

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office