Oversee end-to-end catering operations — from kitchen coordination to last-mile delivery• Manage and mentor a team of field captains, delivery staff, and on-site supervisors• Track daily order execution, troubleshoot real-time issues, and ensure service standards are met• Implement and improve SOPs for dispatch, setup, hygiene, and post-event feedback• Conduct field visits to monitor service quality, staff performance, and client satisfaction• Manage warehouse and procurement for inventory and equipment readiness• Coordinate with Sales, Kitchen, and Client Servicing teams for seamless planning• Monitor KPIs (delivery time, setup accuracy, complaints) and initiate process fixes• Help drive cost-efficiency and optimize resource allocation• Maintain strong relationships with vendor partners and kitchen staff
Experience
0 - 1 Years
No. of Openings
1
Education
12th Pass
Role
Operation Manager
Industry Type
FMCG / Retail
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office