Graveytech Catering Ventures Pvt. Ltd

Dadar, Mumbai

Oversee end-to-end catering operations from kitchen coordination to last-mile delivery Manage and mentor a team of field captains, delivery staff, and on-site supervisors Track daily order execution, troubleshoot real-time issues, and ensure service standards are met Implement and improve SOPs for dispatch, setup, hygiene, and post-event feedback Conduct field visits to monitor service quality, staff performance, and client satisfaction Manage warehouse and procurement for inventory and equipment readiness Coordinate with Sales, Kitchen, and Client Servicing teams for seamless planning Monitor KPIs (delivery time, setup accuracy, complaints) and initiate process fixes Help drive cost-efficiency and optimize resource allocation Maintain strong relationships with vendor partners and kitchen staff

This is a full-time on-site role for a Graphic Designer at CaterNinja.com in Mumbai. The Graphic Designer will be responsible for controlling end-to-end every single touch points of the customer in the company. Be it creating graphics for campaigns or branding, web-design and creating next UI/UX, or any other brand communication. The day-to-day tasks will involve collaborating with the various teams and develop visual content and maintain brand consistency across all platforms.

Strategy & Planning: Develop and execute comprehensive marketing strategies that align with CaterNinjas goals, focusing on brand awareness, customer engagement, and revenue growth. Content Creation: Create compelling content across various platforms, including social media, email campaigns, blogs, and press releases to engage and convert our audience. Digital Marketing: Manage and optimize PPC campaigns, SEO efforts, and other digital marketing channels to drive traffic and maximize ROI. Partnerships & Collaborations: Build relationships with influencers, event planners, and businesses to promote our services and expand our reach. Market Research & Analysis: Monitor market trends, customer feedback, and competitors to continuously refine and improve marketing strategies. Event Marketing: Develop and execute campaigns around key events, leveraging seasonal trends and customer insights. Analytics & Reporting: Track performance metrics and provide actionable insights to measure the success of campaigns and optimize future efforts.