1. Handle calls from Client and make reservations onto the online portal.
2. Allocation of Booking
3. Confirm reservation details to Clients.
4. Follow up with drivers for pre-journey confirmation as
per fixed schedule and vehicle readiness.
5. Update portal with dispatch details.
6. Maintain strict SLA/TAT for all activities
7. Attend to and provide customer with a solution to any
queries/complaints.
8. Must discuss every matter with its supervisor or team
leader to get any issue sorted.
9. Coordinate with Vender management department
and administrative department for billing/vendor
related queries.
10. Should be confident in troubleshooting any such
emerging queries and maintaining high standards of
Service.
11. Prior Service industry experience preferred.
- Experience0 - 2 Years
- No. of Openings2
- EducationAny Bachelor Degree
- RoleOperation Executive
- Industry TypeManufacturing / Production / Quality
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office