As a Non Voice Process Executive, you will be responsible for handling non-voice customer inquiries and processing data accurately and efficiently. Key responsibilities include responding to emails, chat messages, and social media inquiries from customers with professionalism and accuracy. Additionally, you will be expected to update and maintain accurate records of customer interactions and transactions.
The ideal candidate for this role should possess strong communication skills, both written and verbal, and have a keen attention to detail. A graduate with 0-2 years of experience in a similar role is preferred. The ability to multi-task, prioritize tasks effectively, and work well in a team environment is essential. You should also be proficient in using basic computer applications and be able to adapt to new software and technology platforms quickly. A proactive and customer-centric approach to problem-solving is highly valued in this role.
Experience
0 - 2 Years
No. of Openings
20
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc, B.Tech/B.E, MBBS)
Role
Non Voice Process Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office