• handling overall operations of hob nob product
• managing operation of reimbursement desk
• all operational support to sales team
• mis reports
• looking after the process of claims – managing the process and work done by kyp officers and fmos
• managing the overall process of backend department
• ensuring the smooth functioning of hob nob claim process
• ad hoc duties assigned by senior management
• to head all desk-related claim queries for cashless as well as government schemes.
• to run desk as per bg model from patient preauthorize to discharge with application download followed by ratings.
• to monitor day-to-day mis from desk and report hospital management.
• check payment reconciliation and get the correct mis prepared.
• to work as a catalyst between hospital, patients and bg desk.
• leading a team of medical officers & smile officer/router on the desk
• maintaining good rapport with top management of assigned hospital &
• review on agreed services by the company.
• to prepare and publish daily, weekly and monthly reports and mis
• setting up an existing sop and framework on a new desk and keep innovating with better insights.
• seamless & cost-effective function of the entire front-end process.
Experience
3 - 9 Years
No. of Openings
1
Education
B.B.A, B.Com, Any Bachelor Degree
Role
National Operations Manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office