Bima Garage

Thane, Maharashtra

Handling overall operations of Hob Nob product Managing operation of reimbursement desk All operational support to sales team MIS Reports Looking after the process of claims managing the process and work done by KYP Officers and FMOs Managing the overall process of Backend department Ensuring the smooth functioning of Hob Nob claim process Ad hoc duties assigned by senior management To head all desk-related claim queries for cashless as well as Government schemes. To run desk as per BG model from patient preauthorize to discharge with application download followed by ratings. To monitor day-to-day MIS from desk and report Hospital Management. Check payment reconciliation and get the correct MIS prepared. To work as a catalyst between hospital, patients and BG Desk. Leading a team of Medical officers & Smile Officer/Router on the desk Maintaining good rapport with top management of assigned hospital & Review on agreed services by the company. To prepare and publish Daily, weekly and monthly reports and MIS Setting up an existing SOP and Framework on a new desk and keep innovating with better insights. Seamless & Cost-effective function of the entire front-end process.