Installing, Configuring windows operating systems.
Installed and configured various applications software's Like MS Office, antivirus etc.
Desktop Support up to Client Level including Hardware.
Software and Networking Problems. .
Installed, configured and maintained the regular updates of Antivirus.
Installed, Configured and Troubleshooting of various PC Hardware Components.
Installation & troubleshooting of Local and Network printer.
Configuring & troubleshooting of LAN setup. .
Proven experience as a help desk technician or other customer support role.
Help create technical documentation and manuals.
Help create technical documentation and manuals.
Excellent problem-solving and multitasking skills.
CCTV Camera – All type of Technical Support (Added Advantage).
SKILLS REQUIRED:-
Experience with phone-based IT Support / IT Help Desk.
Outstanding interpersonal and soft skills.
Ability to deal with all situations.