installing, configuring windows operating systems.
installed and configured various applications software's like ms office, antivirus etc.
desktop support up to client level including hardware.
software and networking problems. .
installed, configured and maintained the regular updates of antivirus.
installed, configured and troubleshooting of various pc hardware components.
installation & troubleshooting of local and network printer.
configuring & troubleshooting of lan setup. .
proven experience as a help desk technician or other customer support role.
help create technical documentation and manuals.
help create technical documentation and manuals.
excellent problem-solving and multitasking skills.
cctv camera – all type of technical support (added advantage).
skills required:-
experience with phone-based it support / it help desk.
outstanding interpersonal and soft skills.
ability to deal with all situations.