IT Sales Executive

AIBuzz Technoventures Pvt Ltd

0 - 2 Years
2 Openings
3.0 - 3.5 Lac/Yr
Online interview
Mumbai

Key Skills

CRM Zoho Salesforce). Customer Feedback and Service Tickets

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Job Description

key responsibilities:

>> client communication: communicate with clients to gather product/service requirements and provide pricing details.

>> vendor negotiation: contact vendors to request quotations, negotiate prices, and ensure vendors align with the client’s budget and requirements.

>> sales coordination: negotiate and convince vendors to provide products within the client’s budget, ensuring timely and cost-effective solutions.

>> post-sales support: after service delivery, follow up with clients to gather feedback, and log any issues or bug tickets into the erp system.

>> customer service: track and follow up on trouble tickets logged in the system, coordinating with internal teams to resolve issues promptly.

reporting: keep accurate records of client interactions, quotes, and service delivery statuses.