Key Responsibilities:
>> Client Communication: Communicate with clients to gather product/service requirements and provide pricing details.
>> Vendor Negotiation: Contact vendors to request quotations, negotiate prices, and ensure vendors align with the client’s budget and requirements.
>> Sales Coordination: Negotiate and convince vendors to provide products within the client’s budget, ensuring timely and cost-effective solutions.
>> Post-Sales Support: After service delivery, follow up with clients to gather feedback, and log any issues or bug tickets into the ERP system.
>> Customer Service: Track and follow up on trouble tickets logged in the system, coordinating with internal teams to resolve issues promptly.
Reporting: Keep accurate records of client interactions, quotes, and service delivery statuses.