IT Executive

job description

it support executive

duties and responsibilities

• install and configure software and computer systems.

• troubleshoot and resolve issues with software or hardware.

• walk colleagues through steps to help them resolve their technical problems.

• maintain procedures and reports that provide technical support to the entire organization.

• analyze records and logs to spot underlying trends and potential issues.

• support the implementation of new solutions or applications.

• establish accounts for new users and assist with password or login problems.

• test, evaluate, and make decisions about new technology for the business.

• participate in business-wide meetings to provide insight into technical requirements.

requirements and qualifications

• associate’s or bachelor’s degree in computer science or a related field.

• 2+ years of experience in a technical support role.

• certifications are preferred, but not required.

• working knowledge and expertise with a variety of software, hardware, and applications.

• willingness to solve complicated problems and see projects through to completion.

• analytical skills to study problems and records and identify solutions.

• team-oriented attitude to help other colleagues and departments with technical problems.

• strong interpersonal communication and relationship-building skills.

• ability to manage time and effectively prioritize numerous projects at one time.

• comfortable working in rotational shifts

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  IT Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office