job description :
• oversee end-to-end pclcm (laptop/desktop/monitor/i devices) asset management in servicenow
• manage end-to-end dwo & business pcs (macbooks/lab machines/non-standard models) (requirement review, orders, uploading in snow, capitalization/sap asset id update/etc.)
• capitalization of dwo, infrastructure & ies project assets review of kpi metrics and sharing the feedback with india colleagues – weekly
• coordination with global asset management team on any gaps in kpis or any challenges in am process
• manage end-to-end scrap asset disposal of dwo, infrastructure & tis project assets along with maintaining a central repository of all the artifacts
• reconciliation of inward & outward tracker vs snow to ensure all changes are updated daily reconciliation of new laptops & i phones and share the dashboard with novartis stakeholders
• coordination and preparation of monthly global asset management governance deck part of pro-active asset physical verification of pclcm / network / av assets conducted on yearly basis
• coordinate with end-user on the it device exceptions for below-mentioned devices
o mac book
o ipad
o i phone
o laptop for externals
o high end pc’s
• manage the monthly mapping of laptops and i devices for india entities (mapping exercise) drive internal audit exercise on a yearly basis for all it assets
• key involvement in the nfcm audit it validation exercise along with novartis it
• weekly governance with india lam on any learnings or feedback in day-to-day it asset management operations
• manage the monthly entity level reconciliation and consolidate with all lams & novartis on form 2 consolidation act as a backup for site operational spoc
Experience
5 - 11 Years
No. of Openings
1
Education
Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree
Role
IT Asset Management
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office