Telephonic For International Customer Support Executive Jobs (Freshers)

We are seeking a dedicated International Customer Support Executive to join our team. This part-time role is ideal for young women looking to start their career in customer service while working from home. The position requires excellent communication skills and a willingness to learn.

Key Responsibilities:

- **Customer Support:** Respond to inquiries from international customers via email or chat, offering information and assistance. You will ensure that customers feel valued and their questions are answered promptly.

- **Issue Resolution:** Handle customer complaints and problems effectively, aiming to resolve issues on the first contact. This requires a proactive approach to find solutions that meet customer needs.

- **Record Keeping:** Maintain accurate records of customer interactions using designated software. This helps in providing a consistent service experience and tracking recurring issues.

- **Feedback Collection:** Gather customer feedback to identify areas for improvement in service delivery. Your insights will help enhance the quality of customer support.

Required Skills and Expectations:

Candidates should possess excellent verbal and written communication skills in English. A strong customer-first attitude is essential, as well as the ability to work independently. Being a quick learner will help you adapt to our systems and processes easily. Flexibility in working hours and a basic understanding of online communication tools will also be vital for success in this role.

• Experience

  Fresher

• No. of Openings

  499

• Education

  10th Pass

• Role

  International Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home