International BPO Jobs in Kolkata-Morning Shift/ US Sales Process- Call HR

Webvio Technologies Private Limited

dear candidate,

greetings...!!!!!!!

we are hiring for the position of customer care specialist / customer care executive for our company webvio technologies pvt ltd at rajarhat, kolkata.

we are looking for eligible candidates who have a thirst to excel in the bpo industry.

job description:

education: min 12th passed / any graduation.

pre-requisite: excellent communication skills.

experience: min 2 years experience in any international outbound/inbound voice process (preferably worked for international sales process)

need candidates with good speaking skills.

working days: 6 days working, with roaster offs.

shifts: us shift (morning shift) (inbound voice)

work location: rajarhat, kolkata

responsibilities:-

ge incoming phone calls

tify and assess customers needs to achieve satisfaction

ide accurate, valid and complete information by using the right methods/tools

le customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

ow communication procedures, guidelines and policies

requirements:-

1. proven customer care experience or experience as a travel sales representative

2. strong phone contact handling skills and active listening

3. customer orientation and ability to adapt/respond to different types of characters.

4. excellent communication and interpersonal skills

regards,

pritha parida

sr. hr executive

• Experience

  2 - 5 Years

• No. of Openings

  20

• Education

  Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree

• Role

  International BPO

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office