Handle outbound/inbound customer calls related to SBI Life insurance products.
Explain insurance plans, benefits, features, and eligibility to customers.
Generate leads and convert them into successful sales.
Understand customer requirements and recommend suitable insurance plans.
Follow up with interested customers and maintain regular communication.
Achieve monthly sales targets and business objectives.
Maintain accurate customer and sales records.
Ensure proper documentation and timely processing of applications.
Provide professional customer service and resolve basic queries.
Work closely with the team and reporting manager to achieve targets.
Maintain compliance with company policies and sales guidelines.