• Leads generating through tele-calling.
• Generate new and repeat sales by providing product and technical information in a timely manner
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer
satisfaction
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
• Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor
training and trade shows, or reading trade journals
• Present a professional image at all times to customers and vendors