Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
DUTIES AND RESPONSIBILITIES
 Enters and prepares the room for cleaning.
 Makes bed.
 Dusts the room and furniture.
 Replenishes guestroom and bath supplies.
 Cleans the bathroom.
 Cleans the closet.
 Vacuums and racks the carpet.
 Checks and secures the rooms.
 Replenish amenities according to the operational standards.
 Deliver and retrieve items on loan to guests . iron and ironing boards
 Ensure security of guest rooms and privacy of guests
 Perform rotation cleaning duties (. spring cleaning, super cleaning etc.) as required
 Cleans guest bathroom/bed room/floor corridor.
 Responsible for replenishment of guest complimentary water.
 Responsible for the cleanliness and maintenance of his work area.
 Responsible for the Hotel property in the work area.
 Attends to guest calls, guest requests /guest complaints in the area assigned to him.
 Authorize to enter in guestrooms for cleaning and providing turn down services as per requirement.
 Responsible for following the standard operating procedures.
 Responsible for achieving and exceeding the guest satisfaction score.