job title: housekeeping supervisor
location: ashwem
job summary:
the housekeeping supervisor oversees daily cleaning operations, ensuring all guest rooms, public areas, and staff facilities are maintained to high standards of cleanliness, order, and safety. the role involves supervising housekeeping staff, assigning duties, inspecting work quality, managing supplies, and assisting with training and scheduling.
key responsibilities:
supervise and coordinate the work of housekeeping staff, including room attendants and public area cleaners.
assign daily cleaning duties and inspect completed work to ensure it meets company and hygiene standards.
report maintenance issues or damages to the maintenance department promptly.
maintain inventory of cleaning supplies, linens, and guest amenities; request replenishments as needed.
train new employees on cleaning procedures, safety, and guest service expectations.
ensure compliance with health and safety regulations, including proper use of chemicals and equipment.
assist with staff scheduling, timekeeping, and performance evaluations.
handle guest requests and complaints professionally and efficiently.
support deep cleaning, special projects, or event setups as required.
qualifications & skills:
high school diploma or equivalent; diploma in hospitality or housekeeping management preferred.
24 years of experience in housekeeping, with at least 1 year in a supervisory role.
strong leadership, communication, and organizational skills.
knowledge of cleaning procedures, materials, and equipment.
ability to manage time effectively and work under pressure.
basic computer skills for scheduling and reporting.
work environment:
physically active role; may involve standing, walking, and lifting for extended periods.