We are looking for a motivated Hospitality Executive to join our team in Dimapur, India. This full-time position is ideal for individuals with 0 to 2 years of experience who are passionate about providing excellent service in the hospitality industry.
Key Responsibilities:
1. **Customer Service**: Greet and assist guests with their inquiries, ensuring a warm and welcoming atmosphere at all times.
2. **Reservation Management**: Handle reservations efficiently, including booking and confirming guest accommodations to ensure a smooth guest experience.
3. **Daily Operations**: Support day-to-day operations by coordinating with various departments to meet guest needs and enhance their experience.
4. **Feedback Handling**: Listen to guest feedback and complaints, addressing them promptly and professionally to maintain high service standards.
5. **Administrative Tasks**: Carry out basic administrative tasks such as filing, data entry, and maintaining records to ensure smooth operations.
Required Skills and Expectations:
Candidates should have a positive attitude and a strong commitment to customer satisfaction. Excellent communication skills in English, both written and verbal, are essential. The role requires individuals to be organized, attentive to detail, and capable of multitasking effectively. A team player mentality is important, as is the ability to adapt to changing situations. Basic computer skills are also desirable, as you will work with reservation systems and other office software. A 12th-grade education is a minimum requirement for this position.
Experience
0 - 2 Years
No. of Openings
108
Education
12th Pass
Role
Hospitality Manager
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR -6009584556