a hospitality executive, such as a hospitality manager, has many responsibilities, including:
managing staff: hiring, training, supervising, and evaluating staff
managing budgets and finances: setting budgets, tracking expenses, and managing accounts
customer service: handling customer complaints and requests, and ensuring guests receive high-quality service
event management: ensuring the smooth running of events and functions
inventory and stock management: ensuring there's enough food and drinks to deliver memorable customer experiences
health and safety: ensuring the business adheres to health, safety, and security regulations
marketing: planning marketing campaigns to attract customers
reporting: preparing reports for senior management
building maintenance: organizing building maintenance and renovation projects
licensing: ensuring licenses and regulations are complete and up-to-date
specific responsibilities can vary depending on the field, such as a restaurant manager monitoring food handling and preparation safety, or a travel hospitality manager coordinating trips for clients