As a Hospitality Executive, you will play a vital role in creating positive experiences for our guests. You will be the first point of contact and responsible for maintaining high service standards.
Key Responsibilities:
- Guest Interaction: Welcome guests warmly, assist with check-ins and check-outs, ensuring a smooth and pleasant experience.
- Reservations Management: Handle bookings and manage room assignments, confirming details to avoid any confusion for guests.
- Customer Service: Address guest inquiries and concerns promptly and professionally, aiming to resolve any issues to ensure satisfaction.
- Team Collaboration: Work closely with other departments, such as housekeeping and food service, to maintain smooth operations and efficient guest services.
- Maintaining Cleanliness: Ensure that the reception area and other public spaces are clean and organized, reflecting a welcoming environment.
- Reporting Issues: Identify and report any maintenance or safety issues to management to ensure the comfort and safety of all guests.
Required Skills and Expectations:
- Communication Skills: Strong verbal skills are essential for interacting with guests and team members clearly and effectively.
- Customer-Oriented: A friendly and approachable attitude towards guests is important to foster a welcoming atmosphere.
- Problem-Solving Ability: You should be able to think on your feet and handle various situations calmly and efficiently.
- Team Player: A willingness to collaborate with colleagues and contribute to a positive working environment is crucial.
- Basic Computer Skills: Familiarity with office software and reservation systems will help you manage tasks efficiently.
- Willingness to Learn: Since this role is suitable for candidates with 0-1 years of experience, a desire to learn and grow in the hospitality field is essential.
Experience
0 - 1 Years
No. of Openings
150
Education
12th Pass
Role
Hospitality Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983