As a Hospitality Executive in Hojai, you will play a crucial role in creating a positive experience for our guests. You will be responsible for various tasks that ensure smooth operations, high customer satisfaction, and effective communication.
**Key Responsibilities:**
- **Greeting Guests:** Welcome guests warmly upon their arrival, providing a friendly atmosphere and first impression of our service.
- **Managing Reservations:** Handle bookings and inquiries through phone or online systems, ensuring accuracy and timely responses to customer requests.
- **Assisting Customers:** Address customer questions and concerns effectively, providing information about services and resolving any issues that arise during their stay.
- **Coordinating with Staff:** Communicate with various departments to guarantee that guest needs are met promptly, helping maintain efficient operations.
- **Maintaining Cleanliness and Order:** Ensure that all common areas are clean and well-organized, fostering a pleasant environment for both guests and staff.
**Required Skills and Expectations:**
The ideal candidate should possess strong verbal communication skills to interact comfortably with guests and team members. Basic computer skills, including familiarity with reservation systems, are important for managing bookings. A friendly demeanor and a customer-focused attitude are essential to offer excellent service. Candidates should be willing to learn and adapt quickly in a fast-paced environment. While experience is not mandatory, a positive attitude and eagerness to grow in the hospitality sector are crucial.
Experience
0 - 1 Years
No. of Openings
150
Education
12th Pass
Role
Hospitality Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983