We are seeking a Hospitality Executive to join our team in Dimapur, India. This entry-level position is perfect for individuals who are passionate about providing excellent customer service and want to start their career in the hospitality industry.
Key Responsibilities:
- Customer Service: Greet and assist guests upon arrival, ensuring they feel welcomed and valued. Address inquiries and resolve any issues promptly to enhance guest satisfaction.
- Reservation Management: Handle bookings, cancellations, and changes in reservations using our management systems. Ensure accurate data entry and follow-up for a smooth guest experience.
- Communication: Maintain effective communication with guests and staff. Provide information about services, amenities, and local attractions to enhance the guest experience.
- Administrative Support: Assist with daily administrative tasks, including managing inquiries over phone and email. Keep records organized and updated for efficient operations.
- Team Collaboration: Work closely with other team members to ensure a seamless operation. Participate in team meetings and contribute ideas for improving guest experiences.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills in English and local languages. A positive attitude towards learning and a desire to develop in the hospitality field are essential. Previous experience is not required, but a friendly demeanor and readiness to help customers are crucial for success in this role. In this fast-paced environment, effective time management and teamwork are also important to meet guest needs and expectations.
Experience
0 - 1 Years
No. of Openings
150
Education
12th Pass
Role
Hospitality Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR-6001417350