Position Overview:
We are seeking a friendly, organized, and efficient Receptionist to be the first point of contact for patients at our center. As the face of APRC Healthcare, you will play a key role in creating a warm and welcoming experience for our patients. The ideal candidate will possess excellent communication skills and a customer-focused attitude.
Responsibilities:
Greet and welcome patients with a positive and caring attitude.
Manage appointment scheduling and confirmations.
Handle patient inquiries, calls, and s professionally.
Maintain the reception area, ensuring it is clean and inviting.
Coordinate with healthcare staff to streamline patient flow and scheduling.
Assist in administrative tasks, including filing and record-keeping.
Requirements:
High school diploma or equivalent (additional qualifications in office administration preferred).
Previous experience in a receptionist or customer service role, ideally in healthcare.
Proficient in MS Office and basic office equipment.
Excellent verbal and written communication skills.
Strong interpersonal skills and a customer-centric approach.