Customer Relationship jobs in Bangalore - CERNOBIA TECHNOLOGIES

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  • Job View 48 Views
  • Applicants Less than 5 Applicants
  • 2021-07-03 2022-01-03

Job Description

Roles & Responsibilities :

Customer relationship manager process the requests raised by the customer (flat

owner) for their extra works.

2. He should examine the requests, if feasible then prepare the extra works estimates with

drawings and then take approval from project engineer / concerned authorities.

3. After approval he should raise the invoice of extra works cost and the same should be

communicated to post sales department in the Head Office.

4. After collection of extra work amount, the CRM executive should send the same

estimate and drawings to the concerned contractor / agency for executing extra works.

5. The CRM executive should supervise the extra works with fulfillment of customer

satisfaction.

6. He/she must co-ordinate the concerned contractors regularly for speedy completion of

extra work.

7. He/she should inspect each and every flat and check whether all specifications are as

per the approval drawings or not.

8. He/she is responsible for final handing over of the flats to the customers.

9. He/she must attend the customer complaints and solve their problems both Civil as

well as Maintenance issues.

10. He/she must coordinate among various agencies / contractors in the project site to

resolve the customer complaints.

11. He should take help from the field staff, site engineers while solving customer problems

/ complaints.

12. He must read and respond proactively to the customers mails on daily basis.

The CRM executive must verify the GFC / structural consultant / BBMP approved

drawings if necessary.

Working in site .

Requirements :

Qualification : Any Graduates

Experience : 2 to 6 yrs ( Mandatory in Real Estate exp)

Salary : upto 30% hike

Work location : Bangalore

Preferably Male

Key Skills

Industry

Real Estate / Property / Construction

Functional Area

Real Estate / Construction

Number of Vacancy

4

Qualification

Any Bachelor Degree

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