Guest Relation Executive

Indo Fusion Cocktail Services

2 - 3 Years
1 Openings
3.0 - 4.0 Lac/Yr
Face-to-Face interview
Ramesh Nagar, Delhi

Key Skills

Customer Relationship Executive Guest Relations Guest Handling

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Job Description

warmly greet and interact with all guests, ensuring a positive experience.

-provide exceptional service by attending to guests needs promptly and courteously.

-maintain a professional appearance and possess effective communication skills.

-actively listen to and address guest complaints, resolving issues in a timely manner.

-implement customer service initiatives to enhance guest satisfaction and loyalty.

-adhere to brand standards and guidelines, maintaining consistency in service and presentation.

-handle guest complaints with tact and diplomacy, striving to turn negative experiences into positive ones.

-maintain awareness of all brand offerings, promotions, and events to effectively communicate with guests.

-oversee inventory management and ordering of bar supplies as needed ( glassware, liquor, beverages)