Interview For Ground Staff Supervisor || 10th Pass - Freshers

As a Ground Staff Supervisor based in Kolkata, you will be responsible for overseeing daily operations within the ground staff team at the airport. Your role is crucial in ensuring that passengers receive excellent service and that all procedures are conducted smoothly.

**Key Responsibilities:**

- **Supervise Ground Staff:** Oversee the activities of ground staff to ensure they follow safety protocols and provide effective service.

- **Training and Development:** Provide training to new team members on procedures, customer service, and safety measures to enhance their skills.

- **Monitor Operations:** Track all ground operations, including check-in, boarding, and baggage handling, ensuring they run efficiently and on time.

- **Customer Assistance:** Assist passengers with inquiries and issues to ensure their travel experience is pleasant and hassle-free.

- **Reporting:** Prepare daily operational reports highlighting performance, areas for improvement, and any incidents that occur during operations.

**Required Skills and Expectations:**

Candidates should have excellent communication skills and a friendly attitude, as interacting with passengers is a significant part of the job. A strong sense of responsibility and the ability to work under pressure are critical. Basic knowledge of airport operations and customer service is preferred but not mandatory, as training will be provided. Being punctual and adaptable to changing circumstances is essential. A high level of teamwork and coordination with various departments is expected to ensure smooth operations.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Ground Staff Supervisor

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata