We are looking for a Ground Staff Supervisor to join our team in Kolkata. This is a full-time position for someone who has completed their 10th grade and has little to no prior experience. The supervisor will manage a team of ground staff and ensure smooth airport operations.
**Key Responsibilities:**
- **Team Management:** Oversee daily activities of the ground staff, ensuring that all tasks are carried out efficiently and on time.
- **Training and Development:** Assist in training new employees on proper procedures and safety regulations, helping them understand their responsibilities.
- **Customer Service:** Provide excellent service to passengers, addressing their needs and resolving any issues that may arise during the ground handling process.
- **Safety Compliance:** Ensure that all operations follow safety standards and protocols to maintain a secure working environment.
- **Performance Monitoring:** Evaluate the performance of the team members and provide constructive feedback to help improve their work.
**Required Skills and Expectations:**
Candidates should have a positive attitude and the ability to work in a fast-paced environment. Strong communication skills are essential for interacting with both team members and customers. Attention to detail and problem-solving skills are necessary to handle challenges effectively. The ideal candidate should be reliable, punctual, and able to work collaboratively with others. Since this role involves supervising a team, leadership qualities and the willingness to motivate others are important.