We are looking for dedicated Ground Staff to join our team in Varanasi. This role is ideal for individuals who are passionate about customer service and enjoy working in a dynamic environment. No prior experience is necessary, making it a great opportunity for freshers.
Key Responsibilities:
1. **Customer Service**: Assist passengers with check-in procedures, answer questions, and provide information about flight schedules, baggage policies, and other travel-related queries.
2. **Baggage Handling**: Ensure the safe loading and unloading of baggage and ensure that it is delivered to the correct aircraft in a timely manner.
3. **Safety and Security Checks**: Conduct necessary safety and security inspections in compliance with airline regulations, ensuring a safe travel environment for all passengers.
4. **Coordination with Airlines**: Work closely with airline representatives to facilitate smooth operations, including coordination during boarding and disembarking of passengers.
5. **Facility Maintenance**: Maintain cleanliness and organization in the airport or boarding areas to ensure a welcoming atmosphere for travelers.
Required Skills and Expectations:
Candidates should have completed at least the 12th grade. Good communication skills in English and Hindi are essential for effective interaction with passengers. A friendly and approachable demeanor is vital, as is the ability to work in a team. Successful candidates should be adaptable, able to handle fast-paced situations, and demonstrate a commitment to providing excellent customer service. The ability to manage time efficiently and perform tasks with attention to detail is also important.
Experience
0 - 2 Years
No. of Openings
680
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days