We are seeking dedicated Ground Staff to join our team in Lucknow. This role is ideal for individuals who are enthusiastic about working in the aviation industry and enjoy interacting with people.
Key Responsibilities:
- Passenger Assistance: Help passengers with check-in processes, baggage handling, and answering any inquiries to ensure a smooth travel experience.
- Baggage Management: Monitor and manage luggage handling to ensure safe transportation and timely delivery to passengers.
- Safety Protocols: Follow safety regulations and procedures to maintain a secure environment for both passengers and staff.
- Team Collaboration: Work closely with other staff members and departments to coordinate tasks efficiently and improve overall service quality.
- Customer Service: Provide excellent customer service by addressing concerns and resolving issues promptly and professionally.
Required Skills and Expectations:
Candidates must have a minimum educational qualification of 12th grade. Previous experience in a customer service role is preferred but not mandatory, making this a suitable position for freshers or those with up to two years of experience. Strong communication skills are essential for effective interaction with passengers. Candidates should also possess good problem-solving abilities and a positive attitude to handle various situations gracefully. Reliability and teamwork are crucial as you will be part of a larger team working towards ensuring the best possible passenger experience. Being flexible and adaptable to changing work conditions is also important in this dynamic environment.
Experience
0 - 2 Years
No. of Openings
970
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab