Job Description

We are looking for enthusiastic individuals to join our team as Ground Staff in Lucknow. This position requires you to be a vital part of our operations, ensuring that everything runs smoothly at the airport.

**Key Responsibilities:**

- **Check-in Assistance:** Help passengers with the check-in process by confirming their details and issuing boarding passes, ensuring a quick and easy experience.

- **Baggage Handling:** Safely manage and transport luggage, ensuring that it is loaded and unloaded promptly during arrival and departure.

- **Customer Service:** Provide assistance and information to passengers, handling inquiries or concerns professionally to enhance their travel experience.

- **Coordination with Teams:** Work closely with other staff and departments, including airlines and security, to ensure safety and efficiency in operations.

- **Emergency Procedures:** Be familiar with emergency protocols and assist in handling emergencies in a calm and organized manner.

**Required Skills and Expectations:**

Candidates should have completed their 12th grade and have a positive attitude towards work. Good communication skills are essential, as you will interact with passengers and colleagues. You should be able to work efficiently in a team and be adaptable to changing situations. A basic understanding of customer service principles is preferred, but training will be provided for those with less experience. Familiarity with airport operations will be an added advantage. Punctuality and reliability are key, as this role requires you to be present and ready to assist in a fast-paced environment.
  • Experience

    0 - 2 Years

  • No. of Openings

    680

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days

About Star Airways

The success of Star Airways over the times has made us one of the leading platforms when it comes to travel and flight booking. Where druggies meet the prospects of their dream destination at veritably affordable pricing with numerous offers and abatements, And this is our sole fidelity to making trip affordable indeed to the lower middle class, From Leh to Kanyakumari or from Rann of kutch to Dong, Our leaves packages will expand to every part of India and internationally.
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