We are looking for enthusiastic individuals to join our team as Ground Staff in Lucknow. This position requires you to be a vital part of our operations, ensuring that everything runs smoothly at the airport.
**Key Responsibilities:**
- **Check-in Assistance:** Help passengers with the check-in process by confirming their details and issuing boarding passes, ensuring a quick and easy experience.
- **Baggage Handling:** Safely manage and transport luggage, ensuring that it is loaded and unloaded promptly during arrival and departure.
- **Customer Service:** Provide assistance and information to passengers, handling inquiries or concerns professionally to enhance their travel experience.
- **Coordination with Teams:** Work closely with other staff and departments, including airlines and security, to ensure safety and efficiency in operations.
- **Emergency Procedures:** Be familiar with emergency protocols and assist in handling emergencies in a calm and organized manner.
**Required Skills and Expectations:**
Candidates should have completed their 12th grade and have a positive attitude towards work. Good communication skills are essential, as you will interact with passengers and colleagues. You should be able to work efficiently in a team and be adaptable to changing situations. A basic understanding of customer service principles is preferred, but training will be provided for those with less experience. Familiarity with airport operations will be an added advantage. Punctuality and reliability are key, as this role requires you to be present and ready to assist in a fast-paced environment.
Experience
0 - 2 Years
No. of Openings
680
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days